Feedback Records

List feedback records with filters

client.feedbackRecords.list(, ?): FeedbackRecordListResponse { data, limit, next_cursor }

GET/v1/feedback-records

Create a new feedback record

client.feedbackRecords.create(, ?): FeedbackRecordData { id, collected_at, created_at, 24 more }

POST/v1/feedback-records

Delete feedback records by user ID

client.feedbackRecords.bulkDelete(, ?): FeedbackRecordBulkDeleteResponse { deleted_count, message }

DELETE/v1/feedback-records

Get a feedback record by ID

client.feedbackRecords.retrieve(, ?): FeedbackRecordData { id, collected_at, created_at, 24 more }

GET/v1/feedback-records/{id}

Delete a feedback record

client.feedbackRecords.delete(, ?): void

DELETE/v1/feedback-records/{id}

Update a feedback record

client.feedbackRecords.update(, , ?): FeedbackRecordData { id, collected_at, created_at, 24 more }

PATCH/v1/feedback-records/{id}

Get similar feedback records

client.feedbackRecords.retrieveSimilar(, ?, ?): FeedbackRecordRetrieveSimilarResponse { data, limit, next_cursor }

GET/v1/feedback-records/{id}/similar

Count feedback records

client.feedbackRecords.count(, ?): FeedbackRecordCountResponse { count }

GET/v1/feedback-records/count

ModelsExpand Collapse

FeedbackRecordData { id, collected_at, created_at, 24 more }

id: string

UUIDv7 primary key

formatuuid

collected_at: string

When the feedback was collected

formatdate-time

created_at: string

When this record was created

formatdate-time

field_id: string

Identifier for the question/field

field_type: "text" | "categorical" | "nps" | 6 more

Type of field

Accepts one of the following:

"text"

"categorical"

"nps"

"csat"

"ces"

"rating"

"number"

"boolean"

"date"

source_type: string

Type of feedback source

submission_id: string

Identifier for the logical submission this record belongs to (required).

tenant_id: string

Tenant/organization identifier. NULL bytes not allowed.

updated_at: string

When this record was last updated

formatdate-time

emotions?: Array<"joy" | "anger" | "sadness" | 3 more>

Emotions inferred from value_text (emotion enrichment); multi-label from a fixed set. Read-only; absent until the record is enriched, and never an empty array.

Accepts one of the following:

"joy"

"anger"

"sadness"

"fear"

"surprise"

"disgust"

field_group_id?: string

Stable identifier grouping related fields (for ranking, matrix, grid questions)

field_group_label?: string

Human-readable question text for the group

field_label?: string

The actual question text

language?: string

ISO language code. NULL bytes not allowed.

metadata?: unknown | Array<unknown> | string | 2 more | null

Arbitrary context stored with this record, returned with equivalent values (key order is normalized, and so are number exponents — 1e2 reads back as 100). Omitted when the record has no metadata; a record explicitly stored with a JSON null returns null. An object is the supported shape and the only one the request schemas accept. The wider union is for reading: the column stores whatever JSON was written, so a record created before that convention can return an array or a scalar, and an object-only response schema would make a generated client reject it.

Accepts one of the following:

unknown

Array<unknown>

string

number

boolean

sentiment?: "very_negative" | "negative" | "neutral" | 3 more

Sentiment polarity inferred from value_text (sentiment enrichment). Read-only; absent until the record is enriched.

Accepts one of the following:

"very_negative"

"negative"

"neutral"

"positive"

"very_positive"

"mixed"

sentiment_score?: number

Signed sentiment polarity from -1.0 (very negative) to 1.0 (very positive) (sentiment enrichment). Read-only; absent until the record is enriched.

formatdouble

minimum-1

maximum1

source_id?: string

Reference to survey/form/ticket ID

source_name?: string

Human-readable name

translation_lang_key?: string

BCP-47 target locale that value_text_translated was produced in (language enrichment). Read-only; absent until the record is enriched.

maxLength35

user_id?: string

User ID (e.g., anonymous ID or email hash)

value_boolean?: boolean

Boolean response

value_date?: string

Date response

formatdate-time

value_id?: string

Stable id of the selected option in the source system (e.g. a survey choice id), stored alongside value_text for durable option identity. Opaque to Hub. Absent for free-text/non-choice answers. NULL bytes not allowed.

value_number?: number

Numeric response

formatdouble

value_text?: string

Text response. NULL bytes not allowed.

value_text_translated?: string

value_text translated into the tenant's configured target language (language enrichment). Read-only; absent until the record is enriched.

Feedback RecordsSearch

Semantic search over feedback records

client.feedbackRecords.search.performSemanticSearch(, ?): SearchPerformSemanticSearchResponse { data, limit, next_cursor }

POST/v1/feedback-records/search/semantic