---
title: Formbricks Hub | Formbricks Hub
description: Standalone, open-source Feedback Record Hub built for analytics and direct API access.
---

Formbricks Hub collects feedback from surveys, reviews, support tools, and product workflows into one self-hostable service. It gives teams a clean REST API, a BI-friendly PostgreSQL model, and real-time integrations without forcing feedback data through a closed analytics stack.

[Start quickstart](/quickstart/index.md)[Open API reference](/api/index.md)

Open source**Run it yourself**Hub ships as a Go service with PostgreSQL and a worker.

SQL-first**Analyze without ETL**One row per feedback field keeps dashboards straightforward.

API-first**Build on a stable contract**Use the generated reference docs and OpenAPI-backed endpoints.

## What Hub Is For

Hub is the place where operational feedback becomes queryable product data. Send NPS scores, survey answers, app reviews, support ratings, and other feedback events into a single service, then serve that data to BI tools, internal workflows, or customer-facing experiences.

**Centralize feedback records**

Normalize survey responses, app-store reviews, support feedback, and custom product signals into one table-shaped model.

**Power analytics dashboards**

Connect Apache Superset, Power BI, Tableau, Looker, Snowflake, or direct SQL clients without building a separate pipeline first.

**Automate feedback workflows**

Use webhooks and the API to route new feedback records into downstream tools, alerts, and internal systems.

## How It Fits Together

1

**Collect**

Send feedback records from surveys, apps, support systems, imports, or your own services through the Hub API.

2

**Store**

Hub writes each response field as a validated PostgreSQL record with tenant, source, field, value, and metadata columns.

3

**Use**

Query feedback directly, build BI dashboards, trigger webhooks, or read records back through the API.

## Built In

Hub already includes API-first capabilities for feedback operations: semantic search, webhooks, runtime OpenAPI specs at `/openapi.yaml` and `/openapi.json`, and a clean data model for analytics.

Feedback sources Hub can model

- Survey responses from your app or website
- NPS, CSAT, CES, ratings, and open text feedback
- App Store, Google Play, Trustpilot, and other review platforms
- Support ticket feedback from tools like Intercom or Zendesk
- Custom product events and operational feedback signals

Places Hub data can go

- Apache Superset dashboards
- Power BI, Tableau, Looker, Snowflake, and direct SQL clients
- Internal tools and customer-facing reporting surfaces
- Webhook-driven automation and alerting workflows

## Start Here

- [Quickstart](./quickstart): Run Hub locally with Docker Compose.
- [Data model](./core-concepts/data-model): Learn how records, fields, values, and metadata fit together.
- [Authentication](./core-concepts/authentication): Secure Hub API requests with bearer tokens.
- [Superset guide](./guides/hub-superset): Build your first dashboard on Hub data.
- [Environment variables](./reference/environment-variables): Configure Hub for local or hosted deployments.

## Community & Support

- **GitHub**: [formbricks/hub](https://github.com/formbricks/hub)
- **Discussions**: [Ask questions and share ideas](https://github.com/formbricks/hub/discussions)
- **Issues**: [Report bugs or request features](https://github.com/formbricks/hub/issues)